Services

The ima360 Value Framework

Twenty-five years of pattern-matching across the Salesforce ecosystem, compressed into a structured method for extracting maximum value from the platform.

A complete partnership

Value, from strategy through adoption

Strategic direction that connects Salesforce investment with business outcomes, architecture and a practical roadmap. Set clients up to achieve desired business outcomes, licence optimisation, enable rich customer experiences and innovate future-ready solutions.

01 / GUIDE · STRATEGIC DIRECTION

Strategic Advisory (Ongoing)

Maximise the ROI through the Salesforce platform. Set clients up to achieve desired business outcomes, licence optimisation, enable rich customer experiences and innovate future-ready solutions.

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02 / INNOVATE · CONTINUOUS AI & AUTOMATION

Agentforce & AI Innovation

Show innovation value quickly. Start with CRM apps, enable turnkey apps and workflows, harmonise and activate data, and customise digital agents to meet your needs.

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03 / BUILD · DELIVERY & PLATFORM DESIGN

Platform Design & Delivery

Turn priorities into secure, scalable Salesforce capabilities through experience design, development, integration, testing and release management.

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04 / SHARE · ONGOING SERVICE & ADOPTION

Managed Services & Adoption

Keep the Salesforce environment healthy and valuable through technical support, release planning, user feedback, communication and training.

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